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Common Services Data Model (CSDM)

Platform Excellence

+2

CSDM 5: Building Your Digital City - A Blueprint for ServiceNow Success

Oct 25, 2025

•

14 min read

CSDM 5: Building Your Digital City - A Blueprint for ServiceNow Success

Discover how CSDM 5 transforms complex ServiceNow data models into an intuitive framework using the city infrastructure analogy, complete with practical adoption strategies and measurable business outcomes.

Platform Operating Manual Team
Platform Operating Manual Team

Platform Operating Manual

Your essential guide to mastering ServiceNow. Get expert insights on platform strategy, governance, and operating models to drive enterprise success.

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