OCM Strategy

Organizational change management strategy development including change frameworks, stakeholder analysis, resistance management, and transformation planning that drive successful ServiceNow adoption and business outcomes.

OCM Strategy

ServiceNow OCM Project Plan: The Framework That Determines Whether Your Implementation Succeeds or Stalls

Sep 2, 2025

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17 min read

ServiceNow OCM Project Plan: The Framework That Determines Whether Your Implementation Succeeds or Stalls

A structured approach to aligning technical deployment with human readiness, complete with resource allocation, timeline integration, and risk mitigation strategies that drive adoption

Platform Operating Manual Team

OCM Strategy

ServiceNow Change Management: Why 70% of Platform Implementations Fail (And How to Be in the 30% That Don't)

Aug 18, 2025

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16 min read

ServiceNow Change Management: Why 70% of Platform Implementations Fail (And How to Be in the 30% That Don't)

Master the human side of ServiceNow adoption with battle-tested change management strategies that turn resistance into momentum and sceptics into champions

Platform Operating Manual Team