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Vendor Risk Management

Vendor risk assessment and management frameworks including partner selection, performance monitoring, contract governance, and third-party integration security that ensure reliable and secure vendor relationships.

Governance Excellence

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ServiceNow Vendor Performance Monitoring: KPI Governance Best Practices

Aug 22, 2025

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14 min read

ServiceNow Vendor Performance Monitoring: KPI Governance Best Practices

Transform vendor relationships from operational liabilities into strategic assets through structured performance monitoring, KPI frameworks, and collaborative improvement cycles that drive measurable business outcomes.

Platform Operating Manual Team
Platform Operating Manual Team

Platform Operating Manual

Your essential guide to mastering ServiceNow. Get expert insights on platform strategy, governance, and operating models to drive enterprise success.

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