📋 PLAYBOOK

Every trace stops at go-live except the one somebody kept measuring.
📍 IN BRIEF
By the end of this you will be able to operate the return on your platform as a rhythm rather than a one-off harvest: a business case re-anchored with finance, a handful of measures the business can actually influence, a Centre of Excellence that owns the loop, a review cadence that makes decisions, and a handover that keeps benefits alive after the project closes.