A PERIODICAL FOR PLATFORM OPERATORSEST. 2025LONDON · UK
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Thirteen lenses on operating the platform.
Every edition is filed under one of thirteen editorial clusters, the recurring shapes of the work. Pick a cluster to see everything we have written through that lens.
13 ACTIVE CLUSTERS · 25 EDITIONS
- Governance & Org Structure4 editions filed
- Platform Strategy3 editions filed
- Finance & ROI2 editions filed
- Delivery & Risk2 editions filed
- Adoption & Change1 edition filed
- Team & Roles2 editions filed
- Stakeholder & Comms2 editions filed
- Security & Compliance1 edition filed
- Demand & Intake1 edition filed
- Vendor & Partner1 edition filed
- Experience & Adoption1 edition filed
- Innovation & Funding1 edition filed
- Support & Enablement1 edition filed
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The frameworks your steering committee will actually use.
Every edition is a working artefact: demand board scoring models, CoE charter structures, RACI matrices, decision rights across every tier, cost benchmarks. Written by practitioners running some of the largest, most complex ServiceNow programmes in the UK. Read in over a dozen countries.
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